Concentrix, formerly known as Link2Support is planning to hire 800 more agents this year. Concentrix is a subsidiary of Synnex Corporation, a company based in the United States. At present, Concentrix has more than 600 seats in its call center facility at the Damosa Information Technology Complex in Lanang. The company is targeting up to 1,400 employees this year.
Concentrix is one of the stop-over of President Arroyo last February 3 as part of her cyber corridor tour. Concentrix office in Davao is the largest Concentrix office in the world in terms of number of employees.
Concentrix is one of the longest running and has one the largest call center facilities in Davao City. Before Davao, the company has already established a call center in Cagayan de Oro City.
Aside from Concentrix Philippines, Sutherland Global Service, CyberCity Teleservices and Western Wats are also aggressively expanding by hiring new employees.
Davao City has a call center absorption rate of 7%, the highest in the country. At present, Davao has an estimated 6,000 workers in the BPO industry and expected to reach 10,000 at the end of the year as many outsourcing firms are planning to expand their operation in Davao.
Concentrix Davao Office
Damosa I.T. Park, Lanang, Davao City