Six Big Business Process Outsourcing Companies to Invest in Davao

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Category: Davao News Posted: Wednesday, February 10th, 2010

Robinsons Cybergate Davao

Robinsons Cybergate Davao - an ideal location for BPO offices


Six big Business Process Outsourcing (BPO) companies are planning to put up investments in Davao City. The entry of these companies will certainly generate more employment and will infuse additional income to the city government.

The Information and Communications Technology (ICT)-Davao named the companies as Advanced Contact Solutions, Accenture, NCD Group, Convergys, ICT group and People Support. These companies are expected to start their operation within this year. The above-mentioned companies have already set up offices in Manila and others in Cebu.

These BPO companies are eyeing Davao City as their next area of expansion due to the availability of manpower and support infrastructure. The labor pool of Davao at hand is one of the best in the country. In fact, the acceptance rate for call center applicants is at seven percent, the highest in the country.

According to the research conducted by XMG, Inc., the availability of workforce in Davao that is necessary for BPO jobs is estimated to be twice that of Cebu, seven times that of Clark, Pampanga and six times that of Baguio.

The influx of BPO investments is a clear indication of the growing investor’s confidence in Davao.

Among the big time players in the call center industry that have already established their presence in Davao are Cyber City Teleservices Philippines, Concentrix, Sutherland, Callbox and Western Wats.

Information and Communications Technology (ICT) along with real estate investments are expected to be two of the driving engines of the Davao economy for 2010.

2 Responses to “Six Big Business Process Outsourcing Companies to Invest in Davao”

  1. jay Says:

    Western Watts was not included on the proclaimed top 5 call centers in Davao City. I think it was Global Connect who made on the 5th spot.

  2. Joan May Nicolas Says:

    I hope the six mentioned big companies operate soon. I am very eager to make a transfer and work home base. Love to hear any updates soon. 😉

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